Your journey to quality starts here
Your practice is in good hands with our program
You’ll benefit from our collective experience
As we seek to understand your practice’s needs, we’ll partner with you to implement principles of quality assurance, risk mitigation and opportunities for continual improvement. We understand your time is valuable and will ensure your journey with QPA is an investment into your long-term growth and success as a practice.
Accreditation
At QPA, we don’t tick a box when it comes to accreditation. We work in partnership with your team to ensure you’re going beyond the benchmark as we empower your team to embed a culture of quality assurance.
Your journey
You’ll be guided and mentored through every stage by your dedication Quality Accreditation Manager who will arm you with all of the tools you need.
Exclusively for you
You’ll gain exclusive, multi-user access to our Connect portal and unlock the ever-growing library of resources and training material.
Our QPA guarantee
With the practice’s commitment to fully engage in our program, we will meet the timeframe obligations as set out with the National General Practice Accreditation (NGPA) Scheme.
Navigate the maze with ease
Engaging in our program early will help your team navigate accreditation which may seem like an overwhelming task. We’ll support your team to fully benefit from your investment and the exclusive resources available for you.
A dedicated survey support team
You’re onsite survey visit is fully organised by our dedicated planning team to ensure our quality surveyors can concentrate on fully engaging and understanding all aspects of your practice.
More time on-site
You’ll get the benefit of a full day visit from two of our experienced and fully trained surveyors who will listen, observe and share their experience to develop a tailored report that is thorough, professional and constructive. They’ll help you identify opportunities for further growth and improvement.
Quality delivered
With all of the resources and support at your fingertips, your team will be empowered to deliver the best quality health care outcomes for your patients.
Policies
Access the current version of our Terms and Conditions of Accreditation:
For information on how QPA manages your information, please refer to our Privacy Policy:
For information on how QPA manages Complaints, please refer to our Complaints and Appeals Handling System:
For information on Impartiality, please refer to our Accreditation and Certification Impartiality Policy:
FAQ
Why are QPA’s survey visits conducted over a longer duration than some other providers?
Our on-site survey visits are comprehensive and of the highest quality. Our assessment provides you with peace of mind that all opportunities for improvement have been identified. This means your business can operate at the optimal level, which translates to better outcomes for your patients.
My practice’s indicative fee from QPA is higher than other providers, why is this?
The QPA program differs vastly from our competitors, and we are confident our fees represent excellent value considering the quality of our program and our support. You can feel confident that you will be supported and fully prepared before your on-site visit takes place, as you receive the full benefit of dedicated support, a full calendar of live webinar presentations and on-demand access to our every growing library of resources and past webinar recordings. QPA partners with your practice to build, embed and strengthen quality systems for your practice.
What steps do I need to take to apply for accreditation with QPA?
Our team would love to have a chat with you to discuss your needs, our program offering and answer any burning questions you may have. We can also provide you with a full itemised quote for your reference before you begin. Get in touch here: https://mailchi.mp/qpa.health/join-us
My practice is already certified, how long before the practice’s expiry date should I apply for a new round of certification?
With the release of the 5th edition Standards and feedback from our practices, we recommend applying 18 months before your expiry date. This allows sufficient time for us to support you through the self-assessment and receive the full benefit from the resources available to you.
To break it down, there are 124 indicators in the 5th edition Standards, applying 18 months will enable you 10 months to work on your self assessment and ensure you have the best chance of being prepared for the onsite assessment.
We have multiple practices, what can QPA do for us?
We provide practice groups flexible and tailored support options to make achieving accreditation straightforward and streamlined, which may include the following, depending on your needs:
- A dedicated Quality Accreditation Manager across all of your practices, who understands your business and provide you with a single point of contact
- There may be an opportunity to align your survey visit dates
- Connect portal access to corporate group management and analytics reports
When are payments required?
There is a non-refundable application fee payable at the time of registration. The balance of fees (accreditation program fees) are payable approximately 6-8 weeks prior to your scheduled on-site survey visit being conducted. You Certificate of Accreditation will then be valid for 3 years.