When Dr Esteban Mondia set out to establish his own general practice, he knew exactly what we wanted – to serve a community where access to affordable primary healthcare was needed, and to create a practice where relationships and quality care came before patient...

In a rural township of around 1,700 people, relationships matter. At Tallangatta Medical Centre in north-east Victoria, patients are often known not just by their medical history, but by their families, their stories and their long connection to the community. For...

“The whole accreditation journey probably improved team cohesion. We just came together and got through it instead of just one person trying to do it all.” For Shae Goldspink, quality in general practice starts with relationships. “Tumba’s a small close-knit regional...

Some general practices become more than a place people visit when they are unwell. Over time, they become part of family stories, milestones, difficult seasons and everyday life in a community. Banyo Clinic is one of those practices. Last year, the clinic marked 70...