by QPA | Jul 14, 2026 | News, Practice Spotlight
“The whole accreditation journey probably improved team cohesion. We just came together and got through it instead of just one person trying to do it all.” For Shae Goldspink, quality in general practice starts with relationships. “Tumba’s a small close-knit regional...
by QPA | Jul 6, 2026 | Team profiles
While many parts of QPA involve direct day-to-day support for practices, Joanne Oakes works one step behind that – helping ensure the systems, tools and team support are strong enough for the whole program to run well. As Manager of Practice Onboarding and...
by QPA | Apr 30, 2026 | News, Team profiles
Quality, care and what accreditation really reveals Dr Melinda Griffiths did not set out expecting general practice to define so much of her professional life. She began in hospitals as a nurse at 17, later trained in medicine, and initially thought her career would...
by QPA | Apr 29, 2026 | News, Practice Spotlight
Dr Kelly Lai, Banyo Clinic Some general practices become more than a place people visit when they are unwell. Over time, they become part of family stories, milestones, difficult seasons and everyday life in a community. Banyo Clinic is one of those practices. Last...